Frequently Asked Questions
Membership FAQs
It is not much different from previous years. Likely, you have called the ticket office and asked for your tickets to be renewed and what donation you needed to make to gain access to parking and hospitality. This will not change.
The difference is that in December 2022, we will automatically renew your membership at the same amount, unless you wish to make any changes (then you can contact a staff member in the ticket office for assistance). It should ease the process for you moving forward.
How do I build my membership?
You can also build your membership over the phone by calling 408-924-7589.
What if I only want to make a gift?
Make a one-time gift to the area of your choice here.
How do I know what is considered a donation when I build my membership?
The parking and hospitality components of your membership are tied directly to donations to the Spartan Athletics Scholarship Fund. When you add these components, the dollar amount added to your total spend will be marked as a donation, and you will receive a tax receipt in the mail from the Tower Foundation.
How does the auto renewal work?
● For new members, the date which you build and submit your membership becomes your “anniversary date”. Your subscription will automatically renew annually on your anniversary date, unless you decide to modify your membership or need to make adjustments to the credit card on file.
Are you going to let me know before my membership auto-renews?
Yes, you will receive a message from Spartan Athletics to remind you of the upcoming automatic renewal of your membership. At this time you would be able to let us know if you would like to change or add anything to your membership.
What if renewing in December does not work for me?
Call us 408-924-7589 or email us at OneSpartanNation.com and we will work with you to best meet your needs regarding your individual financial circumstances.
What comes with the Student-Athlete Alumni experience?
Former student-athletes receive free admission into the student-athlete alumni homecoming football tailgate, invites to sport-specific reunions and events, exclusive access to the Beyond Sparta app, and discounted ticket pricing by donating $60 annually or $5 a month back to their former program.
What will happen if I decide to cancel my membership?
Upon cancellation, all outstanding balances will be due for accounts outside of 30 days from their auto-renewal date.
Where do I go to buy tickets?
Do I need to sign up for Paciolan in order to purchase Tickets?
No, a Paciolan account will be created for you when you purchase your tickets.
How do I get my ticket(s) after I purchase them?
Access your tickets through your Paciolan account. You will have the ability to print, transfer or load your tickets onto your mobile device.
Please see the tutorial here for more information.
How do I buy group tickets?
Text or call our ticket office at (408)-924-7589
Can I still purchase single game tickets?
Yes! Purchase single game tickets here.
Does my SJSU Tower ID get me into games?
All Students, Faculty, and Staff can use their Tower Card to gain admission into all San Jose State home games.
- Students and FAC/STAFF are permitted to bring up one additional guest.
How do I write a check for tickets and donations?
Make checks payable to: SJSU Tower Foundation
Don't forget to write the gift purpose in the memo line!
Can I mail in my donation?
Yes! Please mail checks to:
SJSU Tower Foundation
One Washington Square
San Jose, CA 95192-0183
How do I get a season parking pass for football?
Build your membership to include parking. Click here to build your membership now!
What is the Circle of champions?
The Circle of Champions serves as a prestigious philanthropic membership group providing unmatched access to San José State Athletics for our most devoted and financially committed supporters. For more information, contant Dominic Urrutiaat 408-924-1244.
Is my gift tax deductible?
Annual gifts (Spartan Athletics Scholarship Fund, or sport-specific) and major gifts (capital projects, endowments and planned gifts) are tax-deductible, and you will be issued a tax receipt from the SJSU Tower Foundation.